Privacy policy

Privacy
Elea srl strives to protect your privacy. This privacy statement explains how we collect, use, provide, store and protect your personal data.

 

Data controller

Elea srl - info@eleaconseil.eu

 

Purposes of processing

We use your personal data to contact you about your quote or your order, to resolve order-related issues, to collect fees or amounts due, to provide you with customer service, or for email marketing. When we contact you for the purposes described above, we may do so by email, phone, mail and mobile notifications.

 

Recipients or categories of recipients of the personal data

We use your personal data to put you in touch with our suppliers for after-sales service.

 

The data retention period and the criteria used to determine it. For example, how long do you keep the data submitted through your contact form?

The data provided through the contact form is used only to get back to the customer. It is not kept after the request has been handled.

 

The visitor's right to request access to their personal data held by the data controller, as well as the right to rectification, modification or erasure. The data subject also has the right to request that the processing concerning them be restricted, or to object to the processing of their data.

For any request, send an email to info@eleaconseil.eu

 

The right to lodge a complaint with a supervisory authority.

The supervisory authority in Belgium is the Privacy Commission.

 

Google Analytics
We use Google Analytics to obtain statistics on the use of our website. These statistics are completely anonymous and help us improve our services.

ELEA Software